IT SUPPORT HELPDESK

Our help desk is open 24/7 to support our clients

(586)200-1164 Option 2

OFFICE HOURS

Monday – Friday 8:00am – 5:00pm

Saturday By Appointment – Closed Sunday

NETWORK EMERGENCIES

We are available 24/7 for emergency IT support of our clients

(586)200-1164 Option 3

Michigan IT Support | Managed Services Provider

Allegiance Consulting Services is a Detroit Area, Michigan based IT Support provider that offers 24/7 managed services, backup solutions, remote monitoring/support and around the clock help desk service. Quality client support is our #1 Goal.

Managed IT Support Services Provider

Managed And Monitored Backups

24/7 Local IT Support

Managed Endpoint Protection

Detroit Michigan Area Based

Managed Services Inclusions

 

Included for all workstations at no additional cost as part of our managed IT services:

  • Webroot anti Virus/Malware
  • Managed OS updates
  • Monitoring for system issues
  • Monitoring of system resources

Company Goals

Client Service And Satisfaction - (100%)
Network Uptime - (99.9%)
IT Support Availability - (100%)
End User Support - (100%)
Commitment to clients - (100%)

IT Support Services

We monitor and manage your servers, PC’s and network devices 24/7 to ensure everything is running properly. We will fix application, operating system, network support issues and take care of all your IT support needs.

Allegiance Consulting Services offers 24/7 help desk and Michigan based IT support as part of our offerings to provide quality IT support to your staff anytime they need help whether it’s over the phone, in-person or even just a question.

Even if you have an in-house IT support person, we can work with and help support them, our services will provide:

  • Combined experience of an entire support team
  • Fast Support Response Times
  • Emergency IT Services
  • Detroit Michigan Area support
  • 24/7 User IT support
  • Controlled & Predictable Spending
  • Managed Backup Solutions
  • 365 days a year, no vacations or sick days
  • Remote monitoring and IT Support

Most businesses today need their business network to function at all times and their IT support staff is busy keeping their users and management supported so they have little time to effectively manage everything. We can work with existing support staff to free up their valuable time for other tasks.

  • System maintenance and patching
  • System monitoring and alerting
  • IT Project planning and execution
  • Day-to-day end user support
  • After hours end user support

With our 24/7 Services, remote monitoring and help desk support, Allegiance Consulting Services is committed to being your Detroit Michigan area IT Service Provider

Always there for you24/7/365 Monitoring and IT Support availability
Easy supportMultiple contact channels for IT support and tickets
FlexibilityManaged Services tailored to your IT needs and budget
Included securityAnti Virus/Malware and patching are included
World class backupsAs a Datto partner we offer leading edge IT solutions
Incredible SupportWe truly love this business and helping our clients!

Our Mission

At Allegiance Consulting Services our main goal is to provide affordable managed services and IT support our clients will see value in. We strive for 100% satisfaction.

Our IT Support Solutions

We work hard to negotiate special rates on world class services so we can pass those savings along to our clients and to be able to provide quality support options.

Our Sales Philosophy

We never use sales pitches or pressure tactics and only suggest options that make sense and add value for a client. Never just to try to make a few extra dollars.

Recent IT Support Articles

As a Michigan based IT Support and Managed Services provider Allegiance Consulting Services offers affordable, flat rate per device 24/7 monitoring and help desk support for our managed services clients, help is only a email, phone call or even a click away.

We include AV, Managed patching and endpoint system and resource monitoring at no extra charge for all managed endpoints. These are basic, peace of mind services that are a must have and we feel they are value added services, not up-sell items.

At Allegiance Consulting Services we believe in client service and commitment. We try to be as flexible as possible to provide the service you desire and deserve. We offer fair, flexible and simple flat rate billing options that fit your needs and budget.