IT SUPPORT HELPDESK
Our help desk is open 24/7 to support our clients
(586)200-1164 Option 2
Monday – Friday 8:00am – 5:00pm
Saturday By Appointment – Closed Sunday
We are available 24/7 for emergency IT support of our clients
(586)200-1164 Option 3
Michigan IT Support | Managed Services Provider
Allegiance Consulting Services is a Detroit Area, Michigan based IT Support provider that offers 24/7 managed services, backup solutions, remote monitoring/support and around the clock help desk service. Quality client support is our #1 Goal.
Managed Services Inclusions
Included for all workstations at no additional cost as part of our managed IT services:
- Webroot anti Virus/Malware
- Managed OS updates
- Monitoring for system issues
- Monitoring of system resources
IT Support Services
We monitor and manage your servers, PC’s and network devices 24/7 to ensure everything is running properly. We will fix application, operating system, network support issues and take care of all your IT support needs.
Allegiance Consulting Services offers 24/7 help desk and Michigan based IT support as part of our offerings to provide quality IT support to your staff anytime they need help whether it’s over the phone, in-person or even just a question.
Even if you have an in-house IT support person, we can work with and help support them, our services will provide:
- Combined experience of an entire support team
- Fast Support Response Times
- Emergency IT Services
- Detroit Michigan Area support
- 24/7 User IT support
- Controlled & Predictable Spending
- Managed Backup Solutions
- 365 days a year, no vacations or sick days
- Remote monitoring and IT Support
Most businesses today need their business network to function at all times and their IT support staff is busy keeping their users and management supported so they have little time to effectively manage everything. We can work with existing support staff to free up their valuable time for other tasks.
- System maintenance and patching
- System monitoring and alerting
- IT Project planning and execution
- Day-to-day end user support
- After hours end user support
With our 24/7 Services, remote monitoring and help desk support, Allegiance Consulting Services is committed to being your Detroit Michigan area IT Service Provider
At Allegiance Consulting Services our main goal is to provide affordable managed services and IT support our clients will see value in. We strive for 100% satisfaction.
Our IT Support Solutions
We work hard to negotiate special rates on world class services so we can pass those savings along to our clients and to be able to provide quality support options.
Our Sales Philosophy
We never use sales pitches or pressure tactics and only suggest options that make sense and add value for a client. Never just to try to make a few extra dollars.
As a Michigan based IT Support and Managed Services provider Allegiance Consulting Services offers affordable, flat rate per device 24/7 monitoring and help desk support for our managed services clients, help is only a email, phone call or even a click away.
We include AV, Managed patching and endpoint system and resource monitoring at no extra charge for all managed endpoints. These are basic, peace of mind services that are a must have and we feel they are value added services, not up-sell items.
At Allegiance Consulting Services we believe in client service and commitment. We try to be as flexible as possible to provide the service you desire and deserve. We offer fair, flexible and simple flat rate billing options that fit your needs and budget.